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FAQ
Our customer support is available Monday to Friday
Average answer time: AM9:00 - PM12:00
Average answer time: AM9:00 - PM12:00
What Is Your Mission?
At Feice, we believe a man’s first watch carries a special meaning—a symbol of new beginnings, dreams, and milestones yet to come. But we know that not everyone can start with a luxury piece, and an entry-level watch should never feel like a compromise. That’s why we set out to create a watch that’s both accessible and built to last, without sacrificing quality or style.
In a world filled with countless options, we want the Feice watch to be more than just another choice. We want it to be the watch that marks the turning points in your life, the one you look back on with fondness. Whether it’s your first job, a memorable adventure, or a simple, quiet moment that’s just yours—we’re here for all of it.
And even if one day you find yourself owning many watches, we’re honored to be the one that stood by you through thick and thin, from your humble beginnings to the heights of success. Feice is more than just a watch; it's a companion on your journey, a reminder of where you've been, and a symbol of where you’re going.
In a world filled with countless options, we want the Feice watch to be more than just another choice. We want it to be the watch that marks the turning points in your life, the one you look back on with fondness. Whether it’s your first job, a memorable adventure, or a simple, quiet moment that’s just yours—we’re here for all of it.
And even if one day you find yourself owning many watches, we’re honored to be the one that stood by you through thick and thin, from your humble beginnings to the heights of success. Feice is more than just a watch; it's a companion on your journey, a reminder of where you've been, and a symbol of where you’re going.
Can I Put My Name on the Watch?
We Currently Have This Technology, But It Is Not yet Fully Open, Because the Time Cost of Engraving Is Relatively Long, And It Is Generally Only Free for Long-Term Customers.
If You Want to Make a Unique Gift, You Can Contact Us
(Labor Fees Are Required)
If You Want to Make a Unique Gift, You Can Contact Us
(Labor Fees Are Required)
How to Contact Us?
We’d love to hear from you! Feel free to reach out at:
📧 Customer Service Email: Feicewatch@hotmail.com
Got suggestions on how we can improve? Share your thoughts with us at:
📧 Official Email: feicewatch.work@gmail.com
If your idea gets picked, you’ll get a gift (like a pair of sunglasses) or a discount coupon!
How Long Is the Warranty Period for My Watch?
We Promise a 2-Year Warranty for All Our Products. If Your Watch Has Quality Defects Caused by Non-human Factors, We Will Provide Free Replacement, Repair and Other Services!
Quartz Watch Battery Life Reaches the End, Free Battery Replacement
Quartz Watch Battery Life Reaches the End, Free Battery Replacement
How Long Does It Take to Deliver to My Address?
Feice Watches Processes the Order and Ships It the Same Day
Shipping Times Can Vary, So Check Our Delivery Policy for More Info. We Ship All Orders the Same Day.
If You Haven't Gotten Any Updates, Reach out to Us Right Away
We Want to Make Sure Everything Goes Smoothly for You!
Shipping Times Can Vary, So Check Our Delivery Policy for More Info. We Ship All Orders the Same Day.
If You Haven't Gotten Any Updates, Reach out to Us Right Away
We Want to Make Sure Everything Goes Smoothly for You!